Reliable All the Way

1. Rental Requirements

• Minimum age 21
• Valid driving license (minimum 1 year of experience)
• Valid ID

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2. Security Deposit

• Not required on selected models
• A deposit may be required for some categories
• The amount varies based on the vehicle category

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3. Mileage

• Unlimited mileage on many models
• Extra mileage or additional packages available
• Any limits will be communicated at the time of booking

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4. Fuel

• Refueling upon request
• The vehicle is delivered with the agreed fuel level.
• Any special requests must be communicated at the time of booking.

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5. Delivery and Collection Policy

• Delivery and collection at Cagliari, Olbia, and Alghero Airports
• Delivery to other areas upon request.
• Service available 24/7.
• Any flight delays must be reported.

6. Insurance and Coverage

• Mandatory third-party liability insurance included
• Option to add additional coverage:
• Reduction of excess
• Advanced roadside assistance
• Theft and damage protection

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7. Vehicle Return

• The vehicle must be returned:
• At the agreed-upon times
• In the same condition as when it was picked up
• With the same hygiene conditions as when it was picked up
• With the agreed-upon fuel level
• Any damage will be assessed with the customer

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8. Cancellations and Changes

• Free changes subject to availability
• Free cancellation within a certain period (depending on the season)
• Specific policies for multiple or corporate bookings

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9. Payment Methods

• Payment in advance or upon pick-up, depending on the rental type

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10. Customer Service

• Support available 24/7
• Telephone and WhatsApp support
• Rapid service in case of unexpected events or urgent requests